Privacy Policy
Last Updated: 07/06/2026
Welcome to Varsovian. Your privacy is important to us, and we are committed to protecting your personal information while providing you with a delightful travel experience. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Data Protection Act 2018.
1. Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Information: This includes your name, email address, telephone number, and any information you voluntarily provide when contacting us, completing forms, submitting feedback, signing up for newsletters, or otherwise communicating with us.
- Non-Personal Information: We may collect technical and usage information including your IP address, browser type, device type, mobile device information, operating system, language preferences, referral source, pages visited, time spent on our site, and interactions with website features.
2. How We Use Your Information
We may use your information for the following purposes:
- To analyze website usage and enhance our services.
- To comply with legal obligations and protect our rights.
- To send you promotional emails about special offers and travel tips (you can opt-out at any time).
- To respond to enquiries and feedback submissions.
- To maintain website security and prevent misuse.
- To improve website functionality, content, and user experience.
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Consent: When you provide us with your personal information for a specific purpose (e.g., signing up for our newsletter).
- Contractual Necessity: Where necessary to provide services or respond to requests you have made through our website.
- Legal Obligation: When we need to comply with applicable laws.
- Legitimate Interests: To improve our website, maintain security, analyse website performance, and respond to enquiries.
4. Sharing Your Information
We value your privacy and will never sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:
- Service Providers: Third-party companies and service providers that assist in operating, securing, maintaining, or improving our website. These providers may include website hosting providers, email service providers, technical support providers, analytics providers, security service providers, and payment processors where applicable. Such providers are only given access to information necessary to perform their services and are required to protect your information appropriately.
- Legal Authorities: Government authorities, regulators, law enforcement agencies, courts, or other public bodies where required by law, legal process, or to protect our rights, users, or website security.
5. Your Rights
Under UK and EU law, you have the following rights regarding your personal data:
- Access: You can request a copy of the information we hold about you.
- Rectification: If your information is inaccurate or incomplete, you can request corrections.
- Erasure: You have the right to request the deletion of your personal data.
- Data Portability: Where applicable, you can request a copy of your data in a structured, commonly used, machine-readable format.
- Withdrawal of Consent: You can withdraw your consent for us to process your data at any time.
- Restriction of Processing: You can request that we temporarily limit how your personal information is used.
- Objection: You can object to certain types of processing based on our legitimate interests.
- Complaint: You have the right to lodge a complaint with your local data protection authority if you believe your personal information has been processed unlawfully.
To exercise any of these rights, please contact us at contact@varsovian.net.
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, process payments securely, analyse traffic, and support website functionality. These technologies may include cookies placed by us or by trusted third-party service providers:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
- Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
- Third-Party Cookies: These cookies may be set by trusted third-party services that support website functionality, analytics, payment processing, embedded content, or other features.
You can control or delete cookies through your browser settings and preferences. Most browsers allow you to refuse or remove cookies. Please note that disabling certain cookies may affect the functionality of some parts of the website.
7. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your information, but we strive to protect it.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including responding to enquiries, maintaining website security, complying with legal obligations, resolving disputes, and enforcing our agreements.
Information submitted through contact forms may be retained for a reasonable period to allow us to respond to enquiries, maintain records of communications, and address any follow-up issues.
Technical information such as server logs may be retained for security, fraud prevention, and website administration purposes for a limited period before being deleted or anonymised.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it in accordance with applicable laws and our retention practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website. Your continued use of our services after such changes indicates your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: contact@varsovian.net
- Mail: Świeradowska 47, 02-662, Warsaw, Poland